Terms of service

Terms of Service

Last updated: July 15, 2026

Overview

Welcome to valu-goods.

The terms “valu-goods,” “we,” “us,” and “our” refer to valu-goods.

valu-goods operates this online store and website, including all related information, content, features, tools, products, and services made available through it, collectively referred to as the “Services.”

Our store is hosted and powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with our:

  • Privacy Policy [LINK]
  • Return and Refund Policy [LINK]
  • Shipping Policy [LINK]
  • Any other policies published on our website

govern your access to and use of our Services.

Please read these Terms carefully. They contain important information regarding your legal rights and responsibilities, including warranty disclaimers and limitations of liability.

By accessing, browsing, purchasing from, or otherwise using the Services, you agree to be bound by these Terms, our Privacy Policy [LINK], and other applicable policies.

If you do not agree with these Terms, you should not access or use our Services.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded or restricted.

Section 1 — Eligibility and Customer Accounts

By using the Services, you represent that:

  • You are at least the age of majority in your country, state, province, or jurisdiction of residence; or
  • You are using the Services with the permission and supervision of a parent or legal guardian.

When placing an order or using certain features of our Services, you may be required to provide information including:

  • Name
  • Email address
  • Billing information
  • Payment information
  • Shipping address
  • Telephone number

You agree that all information provided to valu-goods is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account information and for all activities conducted through your account.

If you believe your account has been accessed without authorization, please contact us immediately.

You may not sell, transfer, assign, or license your customer account to another person.

Section 2 — Products and Product Information

We make reasonable efforts to display and describe our products accurately.

However, product appearance, colors, and details may vary depending on:

  • Your device display settings
  • Screen configuration
  • Lighting conditions
  • Product materials
  • Manufacturing variations

Measurements, dimensions, and product specifications may be approximate unless otherwise stated.

We reserve the right to update:

  • Product descriptions
  • Images
  • Specifications
  • Prices
  • Availability

when reasonably necessary.

We may discontinue products or limit quantities available for purchase.

Product availability is not guaranteed until your order has been accepted.

Nothing in these Terms limits your rights regarding defective products, products significantly different from descriptions, or rights provided under applicable consumer protection laws.

Section 3 — Orders and Acceptance

Submitting an order through valu-goods constitutes an offer to purchase selected products.

An order is not accepted until we:

  • Send an order confirmation confirming acceptance; or
  • Begin processing or fulfilling your order.

We reserve the right to refuse, limit, or cancel orders for reasonable reasons, including:

  • Product availability issues
  • Incorrect product or pricing information
  • Suspected fraudulent activity
  • Unauthorized payment
  • Payment authorization failure
  • Shipping restrictions
  • Violation of these Terms
  • Unusually large or suspicious order quantities

If we cancel an order after payment has been collected, the applicable amount will be refunded to your original payment method.

Please review your order carefully before submitting.

We cannot guarantee that order changes or cancellations can be made after processing or fulfillment has started.

If we need to contact you regarding an order, we may use the contact information provided during checkout.

Section 4 — Prices, Taxes, and Payment

Prices, promotions, and discounts may change without prior notice.

The price charged will generally be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Unless otherwise stated, product prices may not include:

  • Shipping fees
  • Handling charges
  • Sales tax
  • VAT
  • GST
  • Customs duties
  • Import taxes
  • Brokerage or clearance fees

You agree to provide accurate and complete payment, billing, and account information.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method;
  • The information provided is accurate;
  • You authorize us or our payment providers to process the applicable charges.

Payments may be processed through Shopify and third-party payment providers.

We do not guarantee that all payment methods will be available in every location.

If an obvious pricing error occurs, we may contact you to confirm whether you wish to continue at the corrected price or cancel the order and receive a refund.