Shipping policy
Shipping Policy
Last updated: July 15, 2026
At valu-goods, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing Time
All orders are processed within:
1–3 business days
after your payment has been successfully confirmed.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- Processing times may be extended during holidays, promotional events, or periods of high order volume.
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Time
Estimated delivery times:
United States
7–15 business days
after your order has been processed and shipped.
Please note that delivery times are estimates only and are not guaranteed.
Actual delivery times may vary depending on:
- Shipping carrier delays
- Customs processing
- Weather conditions
- Holidays
- Incorrect shipping information
- Other circumstances outside our control
Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow:
24–72 hours
for tracking information to update after shipment.
If your tracking information has not updated after several days, please contact us:
Shipping Address Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully check:
- Full name
- Shipping address
- Apartment/unit number
- City
- State
- Postal code
If incorrect shipping information is provided and the package cannot be delivered, additional shipping costs may apply.
valu-goods is not responsible for delays or failed deliveries caused by incorrect customer-provided information.
Lost, Damaged, or Missing Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible:
Please provide:
- Order number
- Description of the issue
- Photos of damaged packaging or products (if applicable)
We will work with you and the shipping carrier to investigate and provide an appropriate solution.
Customs, Duties, and Taxes
For international orders, additional customs fees, import duties, taxes, or clearance charges may apply depending on your location.
Any customs duties or import fees are the responsibility of the customer unless otherwise required by applicable law.
valu-goods is not responsible for delays caused by customs inspections or clearance procedures.
Order Changes and Cancellations
If you need to change your shipping information or cancel your order, please contact us as soon as possible:
We will do our best to assist you.
However, once an order has entered processing or shipment preparation, we may not be able to make changes or cancel the order.
Contact Information
If you have any questions regarding shipping, please contact us:
valu-goods
📧 Email:
shivalebimal705@gmail.com